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E-Governance Institute Publications and Journals Public Performance Management Review Chinese Public Administration Review Public Voices Recent Publications NCPP Related Publications Model Programs Teaching Roundtable Best Practices Worldwide Performance Measurement Manuals
E-Governance Institute
Publications and Journals
Public Performance Management Review Chinese Public Administration Review Public Voices Recent Publications NCPP Related Publications
Public Performance Management Review
Chinese Public Administration Review
Public Voices
Recent Publications
NCPP Related Publications
Model Programs
Teaching Roundtable Best Practices Worldwide Performance Measurement Manuals
Teaching Roundtable
Best Practices Worldwide
Performance Measurement Manuals
Citizen-Driven Government Performance About CDGP Contact us at CDGP Registration Curricular Resources Curricular Courses Performance Measurement and Evaluation Performance Measurement: Adding Value through Citizens Performance Management Quality Management Systems Civic Engagement Managing for Performance in Public and Non-profit Organizations On-line Modules Introduction to Citizen-Driven Performance Management Trust in Government Citizen Engagement/ Modules of Citizenship Accountability and Performance Based Budgeting Performance Measurement: Adding Values through Citizens Program Evaluation Changing role of Municipal Managers Management Decision Making Strategic Planning E-government: Assessment by Citizens E-government: Participation by Citizens E-government: Services to Citizens Citizen Surveys Research Methods and Research Designs Information Technology Teaching Cases Montclair, NJ Case in Brief Teaching Case Detailed Case Teaching Notes Budgeting Teaching Notes Montclair Survey Montclair Performance Report Survey Results (pie charts) Iowa (CIPA) Case in Brief Detailed Case Teaching Notes Links and Background Straphanger's Campaign Case in Brief Detailed Case Teaching Notes Links and Background Fund for the City of New York Case in Brief Teaching Case Detailed Case Links and Background Dayton, Ohio Case in Brief Detailed Case Teaching Notes Links and Background Governmental Accounting Standards Board Case in Brief Download GASB Cases General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Local Governments: Austin, TX; Multnomah County, OR; Portland, OR; Prince William County, VA; Tucson, AZ; Phoenix, AZ; Winston-Salem, NC; Catawba County, NC; Dayton, OH; Coral Springs, FL; Long Beach, CA; Ramsey County, MN State Governments: Arizona, Illinois, Iowa, Louisiana, Oregon, Texas Background Information: GASB Performance Measurement Home Background on GASB and Performance Measurement Service Efforts and Accomplishments Reports Hartford, Connecticut Case in Brief Teaching Case Detailed Case Links and Background City Scan Overview City Scan Video Syracuse, New York Case in Brief Detailed Case Teaching Case Links and Background Worcester, Massachusetts Case in Brief Detailed Case Teaching Notes Links and Background Inside Schools - New York City Case in Brief Links and Background Teaching Resources Citizen Surveys Public Opinion Laboratory, Northern Illinois University Imagine Akron 2025 Calgary Canada Virginia Beach, Virginia Multnomah County, Oregon City of Winston-Salem Citizen Satisfaction Survey 1999 (CERC) 2001 Prince William County Citizen Satisfaction Survey Report The City of Reno, CA 2002 Citizen Satisfaction The City of Chandler, AZ, citizen satisfaction Performance Measurement Manuals Bibliography of Performance Measurement and Citizen Satisfaction. Measurement for Local Government Civic Participation Organizations Engaged in Research and Practice of Civic Participation References of Civic Participation Hitting a Civic Nerve Cops and Rappers Dallas, OR Makes Quality Recreation Facilities a Priority Building On Common Ground Community Economic Development Residents Use Board Game to Build Community East St. Louis's "Awesome" Partnership Seattle Matches Citizen Effort with City Dollars Cases -Teaching Notes Montclair Case Teaching Notes Montclair Budgeting Teaching Notes Straphanger's Budgeting Teaching Notes General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Brief Manual in Performance
Citizen-Driven Government Performance
About CDGP Contact us at CDGP Registration Curricular Resources Curricular Courses Performance Measurement and Evaluation Performance Measurement: Adding Value through Citizens Performance Management Quality Management Systems Civic Engagement Managing for Performance in Public and Non-profit Organizations On-line Modules Introduction to Citizen-Driven Performance Management Trust in Government Citizen Engagement/ Modules of Citizenship Accountability and Performance Based Budgeting Performance Measurement: Adding Values through Citizens Program Evaluation Changing role of Municipal Managers Management Decision Making Strategic Planning E-government: Assessment by Citizens E-government: Participation by Citizens E-government: Services to Citizens Citizen Surveys Research Methods and Research Designs Information Technology Teaching Cases Montclair, NJ Case in Brief Teaching Case Detailed Case Teaching Notes Budgeting Teaching Notes Montclair Survey Montclair Performance Report Survey Results (pie charts) Iowa (CIPA) Case in Brief Detailed Case Teaching Notes Links and Background Straphanger's Campaign Case in Brief Detailed Case Teaching Notes Links and Background Fund for the City of New York Case in Brief Teaching Case Detailed Case Links and Background Dayton, Ohio Case in Brief Detailed Case Teaching Notes Links and Background Governmental Accounting Standards Board Case in Brief Download GASB Cases General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Local Governments: Austin, TX; Multnomah County, OR; Portland, OR; Prince William County, VA; Tucson, AZ; Phoenix, AZ; Winston-Salem, NC; Catawba County, NC; Dayton, OH; Coral Springs, FL; Long Beach, CA; Ramsey County, MN State Governments: Arizona, Illinois, Iowa, Louisiana, Oregon, Texas Background Information: GASB Performance Measurement Home Background on GASB and Performance Measurement Service Efforts and Accomplishments Reports Hartford, Connecticut Case in Brief Teaching Case Detailed Case Links and Background City Scan Overview City Scan Video Syracuse, New York Case in Brief Detailed Case Teaching Case Links and Background Worcester, Massachusetts Case in Brief Detailed Case Teaching Notes Links and Background Inside Schools - New York City Case in Brief Links and Background Teaching Resources Citizen Surveys Public Opinion Laboratory, Northern Illinois University Imagine Akron 2025 Calgary Canada Virginia Beach, Virginia Multnomah County, Oregon City of Winston-Salem Citizen Satisfaction Survey 1999 (CERC) 2001 Prince William County Citizen Satisfaction Survey Report The City of Reno, CA 2002 Citizen Satisfaction The City of Chandler, AZ, citizen satisfaction Performance Measurement Manuals Bibliography of Performance Measurement and Citizen Satisfaction. Measurement for Local Government Civic Participation Organizations Engaged in Research and Practice of Civic Participation References of Civic Participation Hitting a Civic Nerve Cops and Rappers Dallas, OR Makes Quality Recreation Facilities a Priority Building On Common Ground Community Economic Development Residents Use Board Game to Build Community East St. Louis's "Awesome" Partnership Seattle Matches Citizen Effort with City Dollars Cases -Teaching Notes Montclair Case Teaching Notes Montclair Budgeting Teaching Notes Straphanger's Budgeting Teaching Notes General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Brief Manual in Performance
About CDGP
Contact us at CDGP
Registration
Curricular Resources
Curricular Courses Performance Measurement and Evaluation Performance Measurement: Adding Value through Citizens Performance Management Quality Management Systems Civic Engagement Managing for Performance in Public and Non-profit Organizations On-line Modules Introduction to Citizen-Driven Performance Management Trust in Government Citizen Engagement/ Modules of Citizenship Accountability and Performance Based Budgeting Performance Measurement: Adding Values through Citizens Program Evaluation Changing role of Municipal Managers Management Decision Making Strategic Planning E-government: Assessment by Citizens E-government: Participation by Citizens E-government: Services to Citizens Citizen Surveys Research Methods and Research Designs Information Technology Teaching Cases Montclair, NJ Case in Brief Teaching Case Detailed Case Teaching Notes Budgeting Teaching Notes Montclair Survey Montclair Performance Report Survey Results (pie charts) Iowa (CIPA) Case in Brief Detailed Case Teaching Notes Links and Background Straphanger's Campaign Case in Brief Detailed Case Teaching Notes Links and Background Fund for the City of New York Case in Brief Teaching Case Detailed Case Links and Background Dayton, Ohio Case in Brief Detailed Case Teaching Notes Links and Background Governmental Accounting Standards Board Case in Brief Download GASB Cases General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Local Governments: Austin, TX; Multnomah County, OR; Portland, OR; Prince William County, VA; Tucson, AZ; Phoenix, AZ; Winston-Salem, NC; Catawba County, NC; Dayton, OH; Coral Springs, FL; Long Beach, CA; Ramsey County, MN State Governments: Arizona, Illinois, Iowa, Louisiana, Oregon, Texas Background Information: GASB Performance Measurement Home Background on GASB and Performance Measurement Service Efforts and Accomplishments Reports Hartford, Connecticut Case in Brief Teaching Case Detailed Case Links and Background City Scan Overview City Scan Video Syracuse, New York Case in Brief Detailed Case Teaching Case Links and Background Worcester, Massachusetts Case in Brief Detailed Case Teaching Notes Links and Background Inside Schools - New York City Case in Brief Links and Background Teaching Resources Citizen Surveys Public Opinion Laboratory, Northern Illinois University Imagine Akron 2025 Calgary Canada Virginia Beach, Virginia Multnomah County, Oregon City of Winston-Salem Citizen Satisfaction Survey 1999 (CERC) 2001 Prince William County Citizen Satisfaction Survey Report The City of Reno, CA 2002 Citizen Satisfaction The City of Chandler, AZ, citizen satisfaction Performance Measurement Manuals Bibliography of Performance Measurement and Citizen Satisfaction. Measurement for Local Government Civic Participation Organizations Engaged in Research and Practice of Civic Participation References of Civic Participation Hitting a Civic Nerve Cops and Rappers Dallas, OR Makes Quality Recreation Facilities a Priority Building On Common Ground Community Economic Development Residents Use Board Game to Build Community East St. Louis's "Awesome" Partnership Seattle Matches Citizen Effort with City Dollars Cases -Teaching Notes Montclair Case Teaching Notes Montclair Budgeting Teaching Notes Straphanger's Budgeting Teaching Notes General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Brief Manual in Performance
Curricular Courses
Performance Measurement and Evaluation
Performance Measurement: Adding Value through Citizens
Performance Management
Quality Management Systems
Civic Engagement
Managing for Performance in Public and Non-profit Organizations
On-line Modules
Introduction to Citizen-Driven Performance Management Trust in Government Citizen Engagement/ Modules of Citizenship Accountability and Performance Based Budgeting Performance Measurement: Adding Values through Citizens Program Evaluation Changing role of Municipal Managers Management Decision Making Strategic Planning E-government: Assessment by Citizens E-government: Participation by Citizens E-government: Services to Citizens Citizen Surveys Research Methods and Research Designs Information Technology
Introduction to Citizen-Driven Performance Management
Trust in Government
Citizen Engagement/ Modules of Citizenship
Accountability and Performance Based Budgeting
Performance Measurement: Adding Values through Citizens
Program Evaluation
Changing role of Municipal Managers
Management Decision Making
Strategic Planning
E-government: Assessment by Citizens
E-government: Participation by Citizens
E-government: Services to Citizens
Citizen Surveys
Research Methods and Research Designs
Information Technology
Teaching Cases
Montclair, NJ Case in Brief Teaching Case Detailed Case Teaching Notes Budgeting Teaching Notes Montclair Survey Montclair Performance Report Survey Results (pie charts) Iowa (CIPA) Case in Brief Detailed Case Teaching Notes Links and Background Straphanger's Campaign Case in Brief Detailed Case Teaching Notes Links and Background
Montclair, NJ
Case in Brief Teaching Case Detailed Case Teaching Notes Budgeting Teaching Notes Montclair Survey Montclair Performance Report Survey Results (pie charts)
Case in Brief
Teaching Case
Detailed Case
Teaching Notes
Budgeting Teaching Notes
Montclair Survey
Montclair Performance Report
Survey Results (pie charts)
Iowa (CIPA)
Case in Brief Detailed Case Teaching Notes Links and Background
Links and Background
Straphanger's Campaign
Fund for the City of New York Case in Brief Teaching Case Detailed Case Links and Background Dayton, Ohio Case in Brief Detailed Case Teaching Notes Links and Background Governmental Accounting Standards Board Case in Brief Download GASB Cases General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Local Governments: Austin, TX; Multnomah County, OR; Portland, OR; Prince William County, VA; Tucson, AZ; Phoenix, AZ; Winston-Salem, NC; Catawba County, NC; Dayton, OH; Coral Springs, FL; Long Beach, CA; Ramsey County, MN State Governments: Arizona, Illinois, Iowa, Louisiana, Oregon, Texas Background Information: GASB Performance Measurement Home Background on GASB and Performance Measurement Service Efforts and Accomplishments Reports Hartford, Connecticut Case in Brief Teaching Case Detailed Case Links and Background City Scan Overview City Scan Video Syracuse, New York Case in Brief Detailed Case Teaching Case Links and Background Worcester, Massachusetts Case in Brief Detailed Case Teaching Notes Links and Background Inside Schools - New York City Case in Brief Links and Background
Fund for the City of New York
Case in Brief Teaching Case Detailed Case Links and Background
Dayton, Ohio
Governmental Accounting Standards Board
Case in Brief Download GASB Cases General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes
Download GASB Cases
General Budgeting Teaching Notes
Austin, TX Budgeting Teaching Notes
Oregon Budgeting Teaching Notes
Texas Budgeting Teaching Notes
Local Governments:
Austin, TX; Multnomah County, OR; Portland, OR; Prince William County, VA; Tucson, AZ; Phoenix, AZ; Winston-Salem, NC; Catawba County, NC; Dayton, OH; Coral Springs, FL; Long Beach, CA; Ramsey County, MN
State Governments:
Arizona, Illinois, Iowa, Louisiana, Oregon, Texas
Background Information:
GASB Performance Measurement Home Background on GASB and Performance Measurement Service Efforts and Accomplishments Reports
GASB Performance Measurement Home
Background on GASB and Performance Measurement
Service Efforts and Accomplishments Reports
Hartford, Connecticut
Case in Brief Teaching Case Detailed Case Links and Background City Scan Overview City Scan Video
City Scan Overview
City Scan Video
Syracuse, New York
Case in Brief Detailed Case Teaching Case Links and Background
Worcester, Massachusetts
Inside Schools - New York City
Case in Brief Links and Background
Teaching Resources
Citizen Surveys Public Opinion Laboratory, Northern Illinois University Imagine Akron 2025 Calgary Canada Virginia Beach, Virginia Multnomah County, Oregon City of Winston-Salem Citizen Satisfaction Survey 1999 (CERC) 2001 Prince William County Citizen Satisfaction Survey Report The City of Reno, CA 2002 Citizen Satisfaction The City of Chandler, AZ, citizen satisfaction Performance Measurement Manuals Bibliography of Performance Measurement and Citizen Satisfaction. Measurement for Local Government Civic Participation Organizations Engaged in Research and Practice of Civic Participation References of Civic Participation Hitting a Civic Nerve Cops and Rappers Dallas, OR Makes Quality Recreation Facilities a Priority Building On Common Ground Community Economic Development Residents Use Board Game to Build Community East St. Louis's "Awesome" Partnership Seattle Matches Citizen Effort with City Dollars Cases -Teaching Notes Montclair Case Teaching Notes Montclair Budgeting Teaching Notes Straphanger's Budgeting Teaching Notes General Budgeting Teaching Notes Austin, TX Budgeting Teaching Notes Oregon Budgeting Teaching Notes Texas Budgeting Teaching Notes Brief Manual in Performance
Bibliography of Performance Measurement and Citizen Satisfaction.
Measurement for Local Government
Civic Participation
Organizations Engaged in Research and Practice of Civic Participation References of Civic Participation
Organizations Engaged in Research and Practice of Civic Participation
References of Civic Participation
Hitting a Civic Nerve
Cops and Rappers
Dallas, OR Makes Quality Recreation Facilities a Priority
Building On Common Ground
Community Economic Development
Residents Use Board Game to Build Community
East St. Louis's "Awesome" Partnership
Seattle Matches Citizen Effort with City Dollars
Cases -Teaching Notes
Montclair Case Teaching Notes
Montclair Budgeting Teaching Notes
Straphanger's Budgeting Teaching Notes
Brief Manual in Performance
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Last Updated January 21, 2004
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